Q: Is there a deposit required to book a service?

Yes, a non-refundable deposit is required to secure your booking. The deposit goes toward your total balance and confirms your scheduled service date and time.

 

Q: What items can you remove during junk removal or cleanouts?

We remove furniture, appliances, debris, trash bags, mattresses, clothing, and most non-hazardous items. If you’re unsure about a specific item, just ask!

 

Q: Do you offer same-day services?

Yes! Same-day availability is often possible, especially for junk removal or eviction cleanouts. Contact us early to secure your preferred time.

 

Q: Can you handle large or heavy items like pianos or safes?

Yes, we can move heavy or oversized items. Just let us know in advance so we can bring the right team and equipment. An additional fee may apply.

 

Q: What happens if I need to change my move date?

No problem we allow one free reschedule with at least 24 hours notice, based on availability.

 

Q: Do you clean up after junk removal?

Yes, we offer a “broom-sweep” cleanup with every removal, and you can add a deeper wipe-down or disinfection as an optional service.

 

Q: Are you licensed and insured?

Absolutely. Easy Exit Movers is fully licensed and insured for your protection and peace of mind.